[Resolved] Tikona — regarding disconnecting my tikona connection | |
My tikona id is [protected] I'm not getting any connection from past 3 months and i asked tikona customer service to disconnect my connection but they are insisting on disconnecting instead they are asking me to pay 590rupees extra instead for disconnecting even without usage. I had called the customer service and requested for disconnection last month but they did not take my request instead they have billed me last month and this month as well. Right now they are asking me to pay 3 months bill without giving me any internet connection. I had cleared my dues when i had called them for disconnection but instead of disconnecting they are billing me from last month and giving me threatening calls everyday to pay money. Was this information helpful? | |
Jan 3, 2018 Complaint marked as Resolved Tikona Digital Networks customer support has been notified about the posted complaint. Verified Support Nov 13, 2017 Tikona Digital Networks Customer Care's response Dear Subscriber, Greetings from Tikona. With regards to your concern, please note that your account termination request is in progress and disconnection team will get back to you on the same. Post termination the devices will be recovered from your premises and Full & Final Settlement mail will be sent to you on your registered email id. For any further issues/queries, please contact us on our Customercare number[protected]. Regards, Tikona Care. Verified Support Nov 28, 2017 Tikona Digital Networks Customer Care's response Dear Subscriber, Greetings from Tikona. With regards to your concern, please note that your account termination request is in progress and disconnection team will get back to you on the same. Post termination the devices will be recovered from your premises and Full & Final Settlement mail will be sent to you on your registered email id. For any further issues/queries, please contact us on our Customercare number[protected]. Regards, Tikona Care. | |
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Please tell me exactly how many days you will take for the entire process.
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