[Resolved] Tikona — Regarding Disconnection of internet | |||
On 29.9.15 I called customer care and requested to disconnect my internet connection as I was not satisfied with their services. After long discussion they accept it and given me reference number. From 29.9 15 to till date i.e 3.10.15 I send around 8 reminders to disconnect my internet connection but they didn't giving response for that. Inspite of my repeated reminder today I got bill to pay. Tikona team services and response is very poor. Was this information helpful? | |||
Oct 22, 2015 Complaint marked as Resolved I Rajesh Pasbola having tikona user id 1113110063 request to please disconnect my internet connection immediately. On 29.9.15 requested to disconnect my connection but till date no action taken. Tikona Digital Networks customer support has been notified about the posted complaint. | |||
 4 Comments | |||
Comments
Dear Subscriber,
This is a gentle reminder to follow-up on your concern listed on Oct 13, 2015. Requesting you to share details in order for us to assist/resolve your concern. Kindly share your details with us on [protected]@tikona.in mentioning your assigned reference number TIKOC1848 in the subject line.
Regards,
Tikona Care
This is a gentle reminder to follow-up on your concern listed on Oct 13, 2015. Requesting you to share details in order for us to assist/resolve your concern. Kindly share your details with us on [protected]@tikona.in mentioning your assigned reference number TIKOC1848 in the subject line.
Regards,
Tikona Care
Tikona care team not solving problems but creating problems for customers. Calling customer care and sending thirteen emails regarding disconnection but till date no action taken. Instead of that they send next month bill and on 22.10.15 informing by email that I am using tikona network and if having any problems just email them. My id [protected].
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'Corpora', Office 3A, 3rd Floor, LBS Marg, Bhandup (West), Mumbai, Maharashtra, India - 400078
Greetings from Tikona.
We have noted your post. In order to assist you further, we would require your contact or Tikona User ID details. We have assigned a reference number # TIKOC1848 to your case. Requesting you to mention the reference number in the subject line while sharing your details with us on [protected]@tikona.in
Regards,
Tikona Care