[Resolved] Tikona — Regarding fake bills and not disconnecting the connection | |||
I took Tikona broadband connection in October 2013 and because we were relocating in different places I asked the customer care to disconnect it in January. However even after multiple calls and complaints they did not disconnected it and charged me bill for the January as well. I did pay the bill for January 2014 and asked them to disconnect the connection as soon as possible. They assured us they will disconnect it and this is the last charge which we need to pay. However we started receiving call and threatening message from September 2014 onwards that we need to pay the amount of 3100/-. Since my number was used by one of my previous roommate she contacted me regarding it. Unwillingly I have to pay the amount as they said they will seize my government id cards and I will not be able to make any transaction. Please help us regarding this, they neither disconnected the connection and made us pay extra by threatening us. Most of the normal public are not aware of laws. How to get my money back and file a case against those who mentally and financially harassed me? Was this information helpful? | |||
Aug 14, 2020 Complaint marked as Resolved Tikona Digital Networks customer support has been notified about the posted complaint. | |||
3 Comments | |||
Comments
Till now nobody had taken any step. Imagine an issue going on for more than one year.
Neither you guys disconnected nor you have contacted us.
After one year you suddenly start sending us messages and threatening calls.
I want my refund which I paid to you guys for constant harassing for 3100/-.
Neither you guys disconnected nor you have contacted us.
After one year you suddenly start sending us messages and threatening calls.
I want my refund which I paid to you guys for constant harassing for 3100/-.
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Greetings from Tikona.
We have noted your post. In order to assist you further, we would require your contact or Tikona User ID details. We have assigned a reference number # TIKDE2357 to your case. Requesting you to mention the reference number in the subject line while sharing your details with us on [protected]@tikona.in
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Tikona Care