[Resolved] Tikona — regarding filing legal case against me for not paying the unindicated bill | |||
Myself Dr.Ankur Arya and i am from Mumbai..i was using tikona broadband since last 3 years..i was renewing my connection at every 3 months.This time my connection was expiring on 15th JAN 2015..I don't want to renew my connection due to change in my residential place, so for that I have contacted tikona customer care on 11th JAN for disconnection..still they have asked me to pay for next 3 month bill as it has been generated from their side..But later on they told me that there is no need to pay anything as I was not using the connection since 11th JAN 2015..now i got the legal notice from tikona lawyer to pay for Rs.402 /- otherwise I have to face legal consequences..I have returned the broadband modem also around 1 month back. They have not told about any pending amount at that time..i am also a doctor..IS IT JUSTIFIED TO HARASS ME LIKE THIS...PLEASE LOOK INTO THIS MATTER..THANK YOU.My customer id is [protected] Was this information helpful? | |||
Aug 6, 2021 Complaint marked as Resolved | |||
 2 Comments | |||
Comments
Dear Mr. Arya
Greeting from Tikona.
With regards to your concern, we confirm that your Tikona service has been terminated.
Post full and final calculation, we confirm that there are no dues pending on your account and no refund is applicable.
For any further issues/queries, you can contact us on our toll free number[protected] or you can reach us at forum.tikona.in
Regards,
Tikona Care
Greeting from Tikona.
With regards to your concern, we confirm that your Tikona service has been terminated.
Post full and final calculation, we confirm that there are no dues pending on your account and no refund is applicable.
For any further issues/queries, you can contact us on our toll free number[protected] or you can reach us at forum.tikona.in
Regards,
Tikona Care
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'Corpora', Office 3A, 3rd Floor, LBS Marg, Bhandup (West), Mumbai, Maharashtra, India - 400078
Greetings from Tikona.
Please be assured that your concern listed Mar 12, 2015 has been noted and our team is working on addressing the same.
Regards,
Tikona Care