Tikona — Regarding frequent disconnection

Address:Indore, Madhya Pradesh

User Id:[protected] It's been just 10 days and I'm already facing lots of problems such as: 1. It takes ages to establish a connection. 2. Last three days there has been no net connection. 3. Speed has been average not what I was promised I have been a proud customer of Bsnl for the past 5 years & I have never faced such problems.you talk about commitment of 6 months advance rental & getting extra benefits.I Would say when you cannot satisfy a customer in his initial stages then how can you expect us trust you.I'm already thinking of switching over to bsnl.See money is not a issue.It's the service that matters for me.
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Tikona Digital Networks customer support has been notified about the posted complaint.
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Dear Gaurav,

Greetings from Tikona.

Please be assured that your concern listed May 01, 2015 has been noted and our team is working on addressing the same.

Regards,
Tikona Care
Dear Mr. Jain,

Greetings from Tikona.

With regards to your concern, we are working towards a resolution. We will revert to you shortly.

For any further issues/queries, please contact us on our toll free number[protected] or you can reach us at forum.tikona.in

Regards,
Tikona Care

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