[Resolved]  Tikona — regarding mis-selling and poor shrive

Address:Mira Road East, 401107

I had taken internet service on 4th feb 2020, bearing user no :[protected].

However i am not getting proper service, since 5th feb 20 till 13 feb i have been writing mails and calling them. However since i was not getting proper service and internet, i requested them to disconnect and refund the money, since this was 6 months unlimited plan, i was told they can't disconnect and refund the money, i feel cheated, as this is worst service.

I just, want my refunds with proper compensation. Its already 16th feb 20 without any resolution.

Attaching mails for reference.
+1 photos
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Mar 20, 2020
Complaint marked as Resolved 
Tikona Digital Networks customer support has been notified about the posted complaint.
Verified Support
Feb 18, 2020
Tikona Digital Networks Customer Care's response
Dear Subscriber,

Greetings from Tikona.

We are sorry for the inconvenience caused. We request you to share your complain on forum.tikona.in. We assure a quick resolution.

Regards,
Tikona Care.
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