Tikona — Reg:termination and billing

Address:

Visakhapatnam, Andhra Pradesh, 530013

My name is Sushant M (Tikona id:[protected]).I have been using tikona broadband. The services was very poor. I asked for the termination of the connection and that time i was urgently shift to another state, I had requested to terminate tikona connection in the month of Nov’2015 but they did not terminate the connection .I called many times but they had not any responses. And finally i shifted from this place.Every day I am getting phone calls and message from tikona that your tikona wi-bro account is overdue&will get deactivated.(overdue amount is-696.86).Already I had given a written mail to tikona on 3 Nov 2015 by gmail id:[protected]@gmail.com to disconnect the account, however they are generating the bill for the month of Nov’2015 and asking for amount:Rs696.86. This is not the way they should treat customer. they are giving putting mental pressure on me. I seek for your kind assistance to look into this matter and please try to see this picture in my shoes to understand look forward to hearing from you.