[Resolved]  Tikona — Renewed the plan without prior approval

Address:Mumbai City, Maharashtra

service ID[protected] the plan was for 6 months in the 5th month my home went under construction for the next few weeks during which the plan expired and TIKONA, without informing me they renewed the plan and since we unaware about this and then I received a multiple calls from different peoples some say they are calling from Delhi some say they are from MUMBAI, etc.
threatening me to pay the amount or some times settle the case outside the court with financial entity
today just now received a call from a person named Patil abuseing me to pay or face legal court case, filling an FIR, etc by the no.[protected]
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Aug 7, 2021
Complaint marked as Resolved 
Tikona Digital Networks customer support has been notified about the posted complaint.
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Dear Vivekk,

Greetings from Tikona.

Please be assured that your concern listed Jan 9, 2015 has been noted and our team is working on addressing the same.

Regards,
Tikona Care
Dear Mr. Prajapati,

Greetings from Tikona

With regards to our conversation on January 15, 2015, we confirm that your Tikona service has been terminated due to non payment.

The services were used post bill generation, therefore you are liable to pay outstanding amount of Rs. 4986.73/- which includes charges for billing period January 15, 2014 to July 14, 2014.

To make online payment follow the link: http://tikona.in/for-home/customer-support/tikona-care/quick-bill-pay/

For any further issues/queries, you can contact us on our toll free number[protected] or you can reach us at forum.tikona.in

Regards,
Tikona Care

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