Tikona — Repeated claim for payment | |||
I've installed tikona network a couple of months back. I hardly used 50MB data as I was in no way satisfied. 2 months ago I got a call from Delhi court stating I have to pay 4000+ rupees as a bill amount. Which I paid even though I never put it into usage and immediately got the connection removed. Today(13.06.2016) I yet again got a call from Delhi court saying i have to pay an amount of 11000. I never used the connection and I can't put up with this anymore. How can a company charge a customer even after removing the entire connection? This is the worst customer support ever. The speed is pathetic. The system to log into the network is so very useless. And even after getting rid of the connection I am facing problems. I am all set to put this up in all blogs. Was this information helpful? | |||
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Tikona Digital Networks customer support has been notified about the posted complaint. | |||
 3 Comments | |||
Comments
Dear Ashik,
This is a gentle reminder to follow-up on your concern listed on June 13, 2016. Requesting you to share details in order for us to assist/resolve your concern. Kindly share your details with us on [protected]@tikona.in mentioning your assigned reference number TIKJU1225 in the subject line.
Regards,
Tikona Care
This is a gentle reminder to follow-up on your concern listed on June 13, 2016. Requesting you to share details in order for us to assist/resolve your concern. Kindly share your details with us on [protected]@tikona.in mentioning your assigned reference number TIKJU1225 in the subject line.
Regards,
Tikona Care
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+91 22 6119 1700 [Non Technical Queries]
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'Corpora', Office 3A, 3rd Floor, LBS Marg, Bhandup (West), Mumbai, Maharashtra, India - 400078
Greetings from Tikona.
We have noted your post. In order to assist you further, we would require your contact or Tikona User ID details. We have assigned a reference number # TIKJU1225 to your case. Requesting you to mention the reference number in the subject line while sharing your details with us on [protected]@tikona.in
Regards,
Tikona Care