[Resolved]  Tikona — Request Already Made for Termination (Connection ID: [protected]) Still Getting Bill

Address:

Ghaziabad, Uttar Pradesh

I had made a termination request for the above mentioned connection id on July 13, 2015, which was acknowledged on July 14, 2015 mentioning my disconnection request was under process. The equipment has already been recovered from my residence. I received a bill on July 18, 2015 asking for advance payment (recurring) charges from July 15, 2015 to August 14, 2015. When I had already made a disconnection request on July 13, 2015 (within the previous billing cycle), why a new bill asking for advance payment was sent? Still, I made the payment on July 30, 2015. Now, you shameless people have sent another bill asking payment for August 15, 2015 to September 14, 2015. Are you guys deaf or dumb or both??? "I HAVE STOPPED USING TIKONA SERVICES FROM JULY 13, 2015." Please stop living off of hard earned money of people, whom you take for ride giving them third class services and extorting money from them, even when they stop using your pathetic services. I had heard a lot from people that Tikona is a "GUNDA" company which keeps harassing its customers even when they want to get rid of Tikona. Now, I have seen that from my own eyes. Don't worry, someone somewhere will take you "GUNDA" guys to task. Just wait for the right time.