[Resolved]  Tikona — request for cancel/disconnect the tikona wi-bro service account are - ban[protected] & service id [protected]

Address:560096

Hi officials / delegates,

Details of your tikona wi-bro service account are - ban –[protected] & service id – [protected]

Please point me to concern person for this request if you are not the right point of contact.

This is mearun. M. I’m still an existing tikona broadband customer. Due to my personal reason, i’m relocating to some place out of bangalore end of this month[protected]. I have already submitted a cancellation form to disconnect tikona broadband service which i have at home before i’m vacating as i cannot even stay one day more after the date[protected] to secure the tikona instruments / equipments which was provided while signing up the tikona broadband.

I have been calling up for the past few days to know the status of my cancellation request, but nobody has lift it up to answer my call so far. I don’t know what is going on and what they are doing at working hours. It’s really frustrating me and make me to feel bad about the tikona service. This is the reason i’m drafting this email to you directly.

Your action highly appreciated.

Regards

Arun m
4/15 6th cross, 8th main, ganesha block, nandini layout bangalore-560096
[protected]
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Mar 21, 2018
Complaint marked as Resolved 
Tikona Digital Networks customer support has been notified about the posted complaint.
Verified Support
Feb 03, 2018
Tikona Digital Networks Customer Care's response
Dear Subscriber,

Greetings from Tikona.

With regards to your concern, please note that your account termination request is in progress and disconnection team will get back to you on the same.

Post termination the devices will be recovered from your premises and Full & Final Settlement mail will be sent to you on your registered email id.

For any further issues/queries, you can contact us on[protected] or you can reach us at forum.tikona.in

Regards,
Tikona Care.
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