Tikona — Request for De-Activation of Service | |||
Hi Team, I raised a compliant to de-activate my account on 25th May and thereafter I never used the Tikona Internet. I received a several calls from Tikona Care for the confirmation of De-Activation and I Confirmed from my end to De-Activate the service. Still today the account is not deactivated and receiving too many calls and messages for the payment [ All calls are system generated ]. I received a call today from Tikona and they said they are issuing a legal notice for payment due. I request you to take take action against Tikona for not deactivating the account and generating payment bills. Tikona Account Details: Account NO # [protected] Name : Durgaprasad Guduri Thanks & Regards, Prasad Was this information helpful? | |||
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Tikona Digital Networks customer support has been notified about the posted complaint. | |||
 2 Comments | |||
Comments
Dear Prasad,
Greetings from Tikona.
With regards to your concern, we confirm that your Tikona service has been terminated.
We would also like to inform you that your CPE recovery and full & final calculation of your account is in process. We will update you accordingly.
For any further issues/queries, you can contact us on our toll free number[protected] or you can reach us at forum.tikona.in
Regards,
Tikona Care
Greetings from Tikona.
With regards to your concern, we confirm that your Tikona service has been terminated.
We would also like to inform you that your CPE recovery and full & final calculation of your account is in process. We will update you accordingly.
For any further issues/queries, you can contact us on our toll free number[protected] or you can reach us at forum.tikona.in
Regards,
Tikona Care
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Greetings from Tikona.
Please be assured that your concern listed Aug 27, 2015 has been noted and our team is working on addressing the same.
Regards,
Tikona Care