[Resolved] Tikona — Request raised for disconnection | |||||
Am raised the request for disconnection before my billing date On OCT 5th 2016 for the reason relocat in other place in chennai and technical issue in internet. My request ID: 1-[protected]. regarding this i received the email also OCT 5th with above request number. OCT 7th is my billing date. Evening of OCT 7th Tikona care executive made call to me for observation purpose they are given permission to access internet upto 11th OCT @ free of cost. after the OCT 11th midnight 11.30PM am not used the internet from the tikona internet provider. But now they are generated bill for 483/- and making torture and disturbing my work to pay that bill. If i used that means ok i will pay. without using how can we pay money. Was this information helpful? | |||||
Dec 19, 2016 Complaint marked as Resolved Tikona Digital Networks customer support has been notified about the posted complaint. Verified Support Nov 02, 2016 Tikona Digital Networks Customer Care's response Dear Mr. Perumal, Greetings from Tikona. Your account disconnection request is in progress and your account will be terminated shortly. Post termination the devices will be recovered from your premises and full and final amount will be concluded. Regards Tikona Care Verified Support Nov 16, 2016 Tikona Digital Networks Customer Care's response Dear Mr. Perumal, Greetings from Tikona. We would like to inform you that we have addressed your service disconnection request and on the basis of your request we have stopped charging you rentals for the service. If you wish you may still use the services anytime in future, you will be charged 5 Paisa / MB (excluding tax) with speed up to 4Mbps. For any further issues/queries, you can contact us on[protected] or you can reach us at forum.tikona.in Regards, Tikona Care | |||||
 1 Comment | |||||
Comments
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
68%
Complaints
5782
Pending
994
Resolved
3611
+91 22 6119 1700 [Non Technical Queries]
+91 22 4062 9629 [Tech Support]
'Corpora', Office 3A, 3rd Floor, LBS Marg, Bhandup (West), Mumbai, Maharashtra, India - 400078
[protected]@tikona.in
By govt rules, every tele organisation need to have this.
Then register complaint again them online with department of telecommunication
Http://pgportal.gov.in
User your mobile recorder to record calls and keep them handy as evidence.
Ask compensation for mental torture and harassment
Spread this to o