[Resolved] Tikona — Requesting multiple times for disconnection but no action has been taken so far

Parulcs

from Pune, Maharashtra

Address:

Pune, Maharashtra

Hi Team, This is regarding our Wi-Fi Network Tikona. We are facing issues from around 3-4 months. We have to call them daily before using the network to check it once. Now when we dont want to use their service anymore, we had requested for disconnection on 15th March but they are not disconnecting it. We had call them around 20-25 times. They are saying they will drop a mail but no mail has been received. Hearing same thing from last 20days. Could you please take some action. We dont want to pay for it as we are not able to use this network.

Was this information helpful?

No (0)

Yes (0)

Aug 8, 2021

Complaint marked as Resolved

Tikona Digital Networks customer support has been notified about the posted complaint.

Related Tikona Digital Networks reviews

View all 5782 Tikona Digital Networks Reviews

Comments

Tikona Digital Networks Customer Care

from Mumbai, Maharashtra

Verified Support

Dear Subscriber,

Greetings from Tikona.

We have noted your post. In order to assist you further, we would require your contact or Tikona User ID details. We have assigned a reference number # TIKAP0983 to your case. Requesting you to mention the reference number in the subject line while sharing your details with us on [protected]@tikona.in

Regards,
Tikona Care