[Resolved] Tikona — Response and service support | |||||
I have complained to tikona customer care as the technical person came here but he did not done completely regarding solution which is relate to installing problem and at that time i got 3.5= 4mbps all was good but the problem is moderm is not placed good as it is floating due to not proper fixing and when i called relate to solve quary after getting all details with out registering my complain they do cut my calls and makes me irritate. Just i want proper fixing so that moderm can catch latency data without floating of moderm...just provide me installment related technical person to address and provide me solution ... Was this information helpful? | |||||
May 12, 2017 Complaint marked as Resolved Tikona Digital Networks customer support has been notified about the posted complaint. Verified Support Mar 27, 2017 Tikona Digital Networks Customer Care's response Dear Subscriber, Greetings from Tikona. As per confirmation received from our Network Team, currently we have ensured the best possible solution for the concern raised by you. Our team is constantly working towards improving the connectivity at your end, this process might require some more time. While this process is ongoing, you will still be able to use our service daily and may face intermittent issues sometimes. For any further issues/queries, you can contact us on[protected] or you can reach us at forum.tikona.in Regards, Tikona Care | |||||
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