[Resolved] Tikona — Sending bills even after deactivation of service | |||||
January-2017 was the last month of my tikona service and i sent them mail specifying this clearly that i do not wish to continue with tikona. I got the response (Request# : 1-[protected].) and then i shifted to new place. Out of the blue tikona sent me bill for feb-2017. As it was a little amount, my friend thought that it might be some amount left after adjustment and paid for it. However, tikona again sent bill for march-2017 and their executives are constantly calling me to pay bill. I have stopped using tikona's service from january and i am sick of this company's calls, sms and emails. User id : [protected] Was this information helpful? | |||||
May 27, 2017 Complaint marked as Resolved Tikona Digital Networks customer support has been notified about the posted complaint. Verified Support Apr 23, 2017 Tikona Digital Networks Customer Care's response Dear Mr. Joshi, Greetings from Tikona. With regards to your concern, please note that your account termination request is in progress and disconnection team will get back to you on the same. Post termination the devices will be recovered from your premises and Full & Final Settlement mail will be sent to you on your registered email id. For any further issues/queries, please contact us on our Customercare number[protected]. Regards, Tikona Care. | |||||
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