[Resolved]  Tikona — Service

Address:Mumbai City, Maharashtra, 401105
Website:www.tikona.com

Hello,
Request you to please take consideration of the services been provided by Tikona. May be they are doing well in other respective areas but in our Bhayandar East district location there services is really pothethic and no co-operation is done by the company and their team. Initially when they introduce and market their services they have also charged extra for demo and TP link . After using for 2 days the network started giving issues. When complaining to company and their representative, they are hardly not bothering to solve the query instead of they are asking for payment for which the services and data is not been used. There are also not proper tower connection available in our area. They are calling and harresing their client unnecessarily. Request you to please consider the matter so that they dont do this type of behaviour and give services to any other customer.
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Dec 16, 2016
Complaint marked as Resolved 
Tikona Digital Networks customer support has been notified about the posted complaint.
Verified Support
Nov 10, 2016
Tikona Digital Networks Customer Care's response
Dear Subscriber,

Greetings from Tikona.

We have noted your post. In order to assist you further, we would require your registered contact number or Tikona User ID details. We have assigned a reference number # TIKNOV09983 to your case.

Request you to mention the reference number in the subject line while sharing your details with us on [protected]@tikona.in

Regards,
Tikona Care
Verified Support
Nov 14, 2016
Tikona Digital Networks Customer Care's response
Gentle Reminder

Dear Subscriber,

Greetings from Tikona.

This is a gentle reminder to follow-up on your concern listed on Nov 9, 2016. Kindly share your details with us on [protected]@tikona.in mentioning your assigned reference number TIKNOV09983 in the subject line.

Regards,
Tikona Care
Verified Support
Nov 15, 2016
Tikona Digital Networks Customer Care's response
Final response

Dear Subscriber,

Greetings from Tikona.

We have not received your information. We now request you to share your detail on our official Tikona Forum - forum.tikona.in by mentioning the reference number in the subject line.

Regards,
Tikona Care
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