Tikona — Service is not disconnected (Terminated) even after informing several times through mail & call.

Address:Bangalore, Karnataka

Tikona - tikona service is not disconnected (Terminated) even after informing several times through mail & call.

Dear team, this is to bring to your notice that i have registered for a disconnection dated jun 3rd, 2015 for the below connection.

Billing account number :[protected]

User id : [protected]

Tikona team never responded / disconnected. Whenever, i call customer care, i will get only once standard response the concerned team will get back to me. It never happened.

When requested the termination i have no arrears and told them i would not be paying anymore. I still keep wondering why do you people keep calling me and generating invoices.

Your team was never gave any good with technical support or customer service. Now, harassing me with calls to pay the bills. Request you to do the needful than to just replying on this post. You guys seriously need to stop bothering people.
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Tikona Digital Networks customer support has been notified about the posted complaint.
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Comments

Dear Mohankumar,

Greetings from Tikona.

Please be assured that your concern listed Sept 14, 2015 has been noted and our team is working on addressing the same.

Regards,
Tikona Care
Dear Mr. Kumar,

Greetings from Tikona

We have tried calling on your registered mobile no. [protected] however there was no response from your side.

We request you to provide a convenient date, time and alternate contact number (if any) so that our concerned team can contact you for further assistance.

For any further issues/queries, please contact us on our toll free number[protected] or you can reach us at forum.tikona.in

Regards,
Tikona Care

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