Tikona — Service quality issue

Address:

Dhole Patil Rd, Sangamvadi, Pune, Maharashtra 411001

I have been a long standing customer of the tikona internet services in pune.
From the last 6 monts tikona serice has been the worse internet and broadband service. Since i have subscribed to a quarterly unlimited usage plan, i am not able to switch my service provide. Tikona has refused to reimburse the advance payment i had made.