[Resolved] Tikona Services — Harassment from Tikona. My account number is [protected] | |||||
My tikona user id is [protected].I have raised for disconnection on August 2015 after lot of frustration in connectivity in my area. Tikona people came and collected the devices after disconnection, and I received the email from them "Resolution confirmation- Commercial Issue Resolved- [protected]" But now I am getting legal notices from lawyer saying Tikona has filed case against me and to pay devices charges and and monthly due amount within 6 days for this explanation I am trying to get connect with your customer care team. since many days, the connection is unstable. Tried to make complaint many time but customer care number sucks. Tried many times call and remain on hold for 20-30 minutes still not able to speak with them also they are not responding my emails, if they are not responding my calls and emails so I am not sure where I should suppose to contact to resolve my issue. Its been 2 months since i have disconnected the Internet connection but i am getting emails and legal notices against me.These people are so shameless.I have already paid for the service 3 months ago.Please take legal action this company against this company.I am really fed up of these people. Was this information helpful? | |||||
Aug 8, 2021 Complaint marked as Resolved Tikona Digital Networks customer support has been notified about the posted complaint. | |||||
 4 Comments | |||||
Comments
Same problem with me and looks like with many other customers. It looks like they have this strategy to loot moeny from us. We should all file a strong consumer complaints against this fraudulent company. MY tikona ID was [protected] and now I am also getting legal notices after asking them to disconnect the service.
Dear Mr. Parulekar,
Greetings from Tikona.
With regards to your concern, we confirm that your Tikona service has been terminated.
Post full and final calculation, we confirm that there are no dues pending on your account and no refund is applicable.
For any further issues/queries, you can contact us on our toll free number[protected] or you can reach us at forum.tikona.in
Regards,
Tikona Care
Greetings from Tikona.
With regards to your concern, we confirm that your Tikona service has been terminated.
Post full and final calculation, we confirm that there are no dues pending on your account and no refund is applicable.
For any further issues/queries, you can contact us on our toll free number[protected] or you can reach us at forum.tikona.in
Regards,
Tikona Care
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'Corpora', Office 3A, 3rd Floor, LBS Marg, Bhandup (West), Mumbai, Maharashtra, India - 400078
Greetings from Tikona.
Please be assured that your concern listed Oct 06, 2015 has been noted and our team is working on addressing the same.
Regards,
Tikona Care