[Resolved]  Tikona Services — Internet network service

Address:New Delhi, Delhi, 110092
Website:poor tikona internet services

I want to discontinue the internet services with Tikona internet service provider because of their poor services and despite complaining repeatedly that our plan is for 4Mbps speed 30 GB but I am not getting the bandwidth as per our plan. I have told the customer care centre innumerous times about shutting but every time they give reasons not to do so. I am in a state of constant frustration regarding the services as most of the times the internet is not working properly and it defeats the basic purpose for which I had taken up this internet service. As a consumer I have the right to stop using the shoddy Tikona services. Please intervene into this matter to resolve the matter at an earliest. For further correspondence my tikona user id is:[protected].
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Aug 6, 2021
Complaint marked as Resolved 
Tikona Digital Networks customer support has been notified about the posted complaint.
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Dear Jagbir,

Greetings from Tikona.

Please be assured that your concern listed June 8, 2016 has been noted and our team is working on addressing the same.

Regards,
Tikona Care
Dear Mr. Singh,

Greetings from Tikona.

With regards to your concern, we are working towards a resolution. We will revert to you shortly.

For any further issues/queries, you can contact us on[protected] or you can reach us at forum.tikona.in

Regards,
Tikona Care

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