[Resolved] Tikona — slow speed and no help from customer care

Ksquare

from Surat, Gujarat

Address:

176, VRAJDHAM SOCIETY, OPP. GYANJYOT SCHOOL, GODADARA, Surat, Gujarat, 395010

Hi
Complained about 10 times to the customer care of this company no responce from the concern team or the department. The customer care service is worst, executive are not ready to help any of the customer. They do not have any complain direct no. No contact to the corporate office. Please help me.
My details are as follows-
User id - [protected]
Reg mobile - [protected]

I hare recharged amount rs 1699 about 5 days ago (Unlimited 20 mbps plan) but speed is less than 1 mbps.

Was this information helpful?

No (0)

Yes (0)

Jul 8, 2019

Complaint marked as Resolved

Tikona Digital Networks customer support has been notified about the posted complaint.

Verified Support

Jun 05, 2019

Tikona Digital Networks Customer Care's response Dear Subscriber,

Greetings from Tikona.

We are sorry for the inconvenience caused. We request you to share your complain on forum.tikona.in. We assure a quick resolution.

Regards,
Tikona Care.