[Resolved] Tikona — slow speed issue | |||||
Hi I am shivendu ajitabh and my id is [protected]. I am facing issue with no internet and slow browsing my complain no from 26-july is 1-[protected] 5-aug-2017 is 1-[protected] another complain number 1-[protected] on 6-aug-17 1-[protected] after all these complain not and i also attached print screen for of slow browsing isssue but not a single engineer visit after all these issue. So its my humble request to disconnect my connection and refund my money because i am a new user and i took a connection by referrring from a tikona user. But this is very bad service i received... U committed to 6mbps but my speed between 500kbps to 2 mbps... Was this information helpful? | |||||
Sep 29, 2017 Complaint marked as Resolved Tikona Digital Networks customer support has been notified about the posted complaint. Verified Support Aug 29, 2017 Tikona Digital Networks Customer Care's response Dear Mr. Ajitabh, Greetings from Tikona. With regards to your concern, please note that your account termination request is in progress and disconnection team will get back to you on the same. Post termination the devices will be recovered from your premises and Full & Final Settlement mail will be sent to you on your registered email id. For any further issues/queries, please contact us on our Customercare number[protected]. Regards, Tikona Care. | |||||
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