[Resolved] Tikona — slow speed & poor connectivity. | |||||
This company is a cheat. The representative showed me a demo with 4mbps connection and during the demo the internet was working great with a download speed of 4 mbps and an upload speed of 900 kbps. Based on this i booked a new connection (4mpbs) and the installation team came to my apartment and i asked them to show the signal strength and speed before actual installation. I am getting very slow speed and very poor conectivity. Raised so many complains (20 complains in a month) but issue same, i sent an email to ceo prakash. [protected]@tikona.in; [protected]@tikona.in and customer care still same issue. I realized that still consumers dont have any rights in india. Now i am asking for dissconnection they saying no refund money possible against advnce payments. This is my horrible experience in my life time. Please don't try the internet connection given by this company they know how to cheat & frustrate the customer only. The customer care of tikona is world's worst service i ever seen. Was this information helpful? | |||||
May 1, 2018 Complaint marked as Resolved Tikona Digital Networks customer support has been notified about the posted complaint. Verified Support Mar 26, 2018 Tikona Digital Networks Customer Care's response Dear Subscriber, Greetings from Tikona. We have noted your post. In order to assist you further, we would require your registered contact number or Tikona Service ID. Request you to provide the required details at the earliest to look into your concern and provide prompt resolution. Regards, Tikona Care. Verified Support Mar 27, 2018 Tikona Digital Networks Customer Care's response Dear Subscriber, Greetings from Tikona. This is a gentle reminder to follow-up on your concern listed on Mar 25, 2018. Kindly share your details with us for further assistance. Regards, Tikona Care. Verified Support Mar 28, 2018 Tikona Digital Networks Customer Care's response Dear Subscriber, Greetings from Tikona. We have not received your information; hence we consider this case closed from our end. We now request you to share your detail on our official Tikona Forum - forum.tikona.in Regards, Tikona Care. | |||||
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'Corpora', Office 3A, 3rd Floor, LBS Marg, Bhandup (West), Mumbai, Maharashtra, India - 400078
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