Tikona — Speed boost fake excuses | |||||
Cust ID:[protected] in name of Nikit Panchal i paid for speed boost recharge of worth rs 100, which it got activated in few minutes, i got text message regarding same, but the speed was same 512kbps, 4mpbs speed boost was activated but i was getting the speed of 512kbps. Customer care executive says, the plan which i have XAQD2048K cannot use/activate speed boost vouchers. IF NOT then why there is a speed boost option on my login page, i[censored]sers like us cannot activate speed boost vouchers why haven't you people mention that you cannot use this voucher. now anything i download, its using usage from that speed boost usage 3gb and whenever i dial Tikona Care:[protected], automation caller with female voice keeps saying your speed has been drop because your on secondary plan, you can use speed boost vouchers for 4mbps speed. Its your fault i want my 150rs refund. on next bill cycle. Such a stupid system tikona uses. Was this information helpful? | |||||
 4 Comments | |||||
Comments
Dear Mr. Panchal,
Greetings from Tikona.
With regards to your concern, We confirm your issue has been resolved. We are monitoring your account since last couple of days and confirm your Tikona services are working fine.
For any further issues/queries, you can contact us on our toll free number[protected] or you can reach us at forum.tikona.in
Regards,
Tikona Care.
Greetings from Tikona.
With regards to your concern, We confirm your issue has been resolved. We are monitoring your account since last couple of days and confirm your Tikona services are working fine.
For any further issues/queries, you can contact us on our toll free number[protected] or you can reach us at forum.tikona.in
Regards,
Tikona Care.
Hello Tikona,
Cust ID: [protected]
I am not able to activate speed voucher in my login. Whenever I call to tikona care they always transfer call to technical team. In this case what ever technical issue will be from your server side not in my PC. Its almost fifteen days but still not able to activate speed voucher from self-care.
Thanks
Jitesh
Cust ID: [protected]
I am not able to activate speed voucher in my login. Whenever I call to tikona care they always transfer call to technical team. In this case what ever technical issue will be from your server side not in my PC. Its almost fifteen days but still not able to activate speed voucher from self-care.
Thanks
Jitesh
Hello Tikona,
Cust ID: [protected]
I am not able to activate speed voucher from my login. It shows blank when i click on Speed voucher option under Requests menu.
I tried with my PC as well as my mobile browser.
Kindly solve the problem as soon as possible.
I would really appreciate if you update.
Cust ID: [protected]
I am not able to activate speed voucher from my login. It shows blank when i click on Speed voucher option under Requests menu.
I tried with my PC as well as my mobile browser.
Kindly solve the problem as soon as possible.
I would really appreciate if you update.
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Greetings from Tikona.
Please be assured that your concern listed Nov 10, 2015 has been noted and our team is working on addressing the same.
Regards,
Tikona Care