[Resolved] Tikona — Speed issue no significant response from cs team | |||||
I have Internet connection of Tikona in Jabalpur city it provides about 4 MBPS which is the speed limit of my net. only in morning i am able to get speed of 4 mbps but in evening or night time automatically reduces itself to 1mbps it's not for a single day but it's consecutive and is happening for about 4 to 5 days I would request you to please help me out in this problem I have no problem in morning but the speed reduces at the night time thankyou Customer account no. - [protected] Tried contacting cs many times.Seems they keep live busy Was this information helpful? | |||||
Aug 7, 2021 Complaint marked as Resolved Tikona Digital Networks customer support has been notified about the posted complaint. | |||||
 2 Comments | |||||
Comments
Dear Mr. Khandelwal,
Greetings from Tikona.
With regards to your concern, we are working towards a resolution. We will revert to you shortly.
Also, we request you to refer the link below for ways to optimize the speed:
http://www.slideshare.net/TikonaIndia/3-ways-to-optimised-speed-by-tikona-digital-networks[protected]
For any further issues/queries, please contact us on our toll free number[protected] or you can reach us at forum.tikona.in
Regards,
Tikona Care
Greetings from Tikona.
With regards to your concern, we are working towards a resolution. We will revert to you shortly.
Also, we request you to refer the link below for ways to optimize the speed:
http://www.slideshare.net/TikonaIndia/3-ways-to-optimised-speed-by-tikona-digital-networks[protected]
For any further issues/queries, please contact us on our toll free number[protected] or you can reach us at forum.tikona.in
Regards,
Tikona Care
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
68%
Complaints
5782
Pending
994
Resolved
3611
+91 22 6119 1700 [Non Technical Queries]
+91 22 4062 9629 [Tech Support]
'Corpora', Office 3A, 3rd Floor, LBS Marg, Bhandup (West), Mumbai, Maharashtra, India - 400078
Greetings from Tikona.
Please be assured that your concern listed Oct 01, 2015 has been noted and our team is working on addressing the same.
Regards,
Tikona Care