[Resolved]  Tikona — Speed issues

Address:Mumbai

Hi, this is to inform you that i am tikona user and my id is [protected]. From lockdown to till date i am facing speed issues from tikona due to this i opt 60 mbps speed as well as but after all of them i am still facing speed issues becuase as per speed test of tikona their is no 60 mbps speed i only received 10 to 20 mbps speed. They try to make fool of their customers and for this i need compensation from them, why i should pay for the inconvenience i faced from tikona. I always raised complaint they send some engineer after that i got frequent speed issues and they never try to focused on their speed. As per speed test i saw other provider whose speed is constant if they have 50 mbps speed then they offer 40 to 45 mbps speed continuously but tikona not to do so.
I need compensation of rs 10000 that i paid to tikona and for mental trauma that i faced during this process.
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Aug 12, 2021
Complaint marked as Resolved 
Tikona Digital Networks customer support has been notified about the posted complaint.
Verified Support
Aug 08, 2020
Tikona Digital Networks Customer Care's response
Dear Subscriber,

Greetings from Tikona.

We are sorry for the inconvenience caused. We request you to share your complain on forum.tikona.in. We assure a quick resolution.

Regards,
Tikona Care.
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