Tikona — Stope Service but still asking for payment

Address:

Ahmedabad, Gujarat

To, Consumer Forum I am buy Tikona broadband in Feb 21 Th 2015 my Account No.[protected] having User ID [protected] and i pay advance 3 month rent rs 5000/- but after the installation i am not getting connectivity regularly and i am company more then 15 time {26 feb, 29 feb, 3 march, 6, 9, 14, 17, 19, 24, 26, 29, april 1, 3, 6, 8, 9, 12, 14} still 1 month but no one come and i am not getting any proper reply from them then after i request for close my connection in month of April i call them and tell him to close my connection and that time may credit balance is 800 rs. after the call me for please start over service but i am not agree for that, in month of may the call me and say OK we close your service and you don't pay any think, in April i am stop use his service, now today i got legal demand notice for rs 2131, when i give closing request i have credit bl in Tikona rs 800 now after 4 month hi asking for this 4 month rent how can i agree to pay it not my problem to give me reply after 3 month so i need your help. i am also need my 800 rs back from company