[Resolved]  Tikona — Sub: Your Tikona Service ID  No [protected]  & Billing Account Number  [protected]

Address:

Bangalore, Karnataka

Hi Team, As per your legal notice we see that we are informed through many calls and emails regarding bill payment.However we have always informed the concerned person calling to me that to come on weekends and settle the amount. No person ever came neither responded to us.And we have also informed on call that to disable your services to my id since we will not be using it but that request of mine was also never responded.The bill which we get on email is the complete bill for the month but we have not used your internet for last 2 months. we will be paying only the amount which we have used only not the complete amount. Do let us know the exact amount and we will surely pay that.Moreover we dont own any modem of tikona and we were using our modem.Please clarify all facts before legal notice as many facts are not true. I want a detailed bill d3scription for the months and my usage for bill payment. Could you please let me know also if my account is disabled?? i have called many times to disable my account. If it is disabled why am I getting bills every month?? Regards Siddhartha