[Resolved] Tikona — Tdn f&fmail full and final amount payable -[protected]

Jaimon Ps

from Bengaluru, Karnataka

Address:

560068

Team,

Please provide the details of above 429.49 rs. (Billing cylce march 6 to april 6) my plan was 500 monthly rental and i haven't used this connection last month because of technical issue and finally requested the termination on march 15. If you charging for unused data also means i will include media and consumer court and i have all complaint number and and call records with customer care. Please give the exact bill for the data which i used. Service provider was not able to provide service to the customer and generating bill to the customer means we can meet in the consumer court.

After raising termination request your executives tried to extend and it took till march 31 to close one connection as per company policy it is 7 days.

429 rs is not big deal but don't force me fight against company policies. Please take your devices asap many mails i send for this but no one responding.

Thanks
Jaimon

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May 28, 2017

Complaint marked as Resolved

Tikona Digital Networks customer support has been notified about the posted complaint.

Verified Support

Apr 16, 2017

Tikona Digital Networks Customer Care's response Dear Subscriber,

Greetings from Tikona.

We have checked and found that your account has been terminated as per your request.

Post devices recovered from your premises, full and final settlement amount will be concluded.

Regards,
Tikona Care.

Verified Support

Apr 27, 2017

Tikona Digital Networks Customer Care's response Dear Subscriber,

Greetings from Tikona,

We have checked and found your account is terminated as per your request.

As full and final is concluded, we request you to make payment of Rs.429.49/- at the earliest.

For any further issues/queries, you can contact us on[protected] or you can reach us at forum.tikona.in

Regards,
Tikona Care

May 26, 2017

Updated by Jaimon Ps Team,

i want to how this amount came as full and final settlement, i closed the connection because of no connectivity more than 15 days from tikona and you guys took again another 15 days to terminate the connection and generated the bill for that month. i am not ready to this because i haven't used data in that month and tikona executives only delayed connection termination. i have all the data usage and complaint registered in March month so i am not ready to pay this bill.you can generate the bill for the period which i used connection or the data usage.