[Resolved] Tikona — termination

S.N.Mandhana

Address:

Indore, Madhya Pradesh, 452016

I informed them to terminate the services on 23.4.2017,
I had already paid until 6.5.17
After many reminders they finally terminated on 19.5.2017
But in the meantime raised a bill for usage period 7.5.17 to 6.6.17
and subsequently kept on adding penalty on this amount.
Now, I keep getting frequent threatening calls, even though I have paid and advised them in advance, before next bill due date.

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Mar 14, 2018

Complaint marked as Resolved

Tikona Digital Networks customer support has been notified about the posted complaint.

Verified Support

Feb 06, 2018

Tikona Digital Networks Customer Care's response Dear Subscriber,

Greetings from Tikona,

We have checked and found your account is terminated as per your request.

As full and final is concluded, we request you to make payment of Rs 821.58/- at the earliest.

For any further issues/queries, you can contact us on[protected] or you can reach us at forum.tikona.in

Regards,
Tikona Care.

Apr 24, 2018

Updated by S.N.Mandhana The amount of Rs 821.58 is unfair, as penalties and additional bill were unnecessarily raised, after termination.