[Resolved] Tikona — Termination of service

Natrajan Pillai

from Mumbai, Maharashtra

Address:	Thane, Maharashtra, 421301
Website:	Tikona.in

I have stopped using internet service from March begining and paid for the month till 26th March, I informed them on phone on 12th that I no longer need your BB WiFi service please terminate. But they keep harassing phoning again and again without acknowlodging termination. That have sent me a bill for this month. It is 2Mg speed 5Gb for a month. How do I make them to stop bothering me? I don't have computer to use I'm using phone data. Please see what you can do. I'm 78yr. Thanks.

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May 11, 2017

Complaint marked as Resolved

Tikona Digital Networks customer support has been notified about the posted complaint.

Verified Support

Apr 09, 2017

Tikona Digital Networks Customer Care's response Dear Mr. Pillai,

Greetings from Tikona.

With regards to your concern, please note that your account termination request is in progress and disconnection team will get back to you on the same.

Post termination the devices will be recovered from your premises and Full & Final Settlement mail will be sent to you on your registered email id.

For any further issues/queries, please contact us on our Customercare number[protected].

Regards,
Tikona Care.