[Resolved] Tikona — Their commitment of weber but no process done

Vicky Sadiwal

from Indore, Madhya Pradesh

Address:

Indore, Madhya Pradesh, 452005

I have taken tikona connection 5 month ago... But the internet worked for only 3 days then i called customer care they didn't sent any engineer for 1 month about 40 days i m not able to use internet... Then i called an engineer myself he repaired and taken service charge... I asked for weber of 40 days or month he said weber will take 7 days to process pay ur bill this will adjust next month bill and no weber done they sent 2 month bill of 1695/- what can i do now.
Worst customer support
Cust. Id - [protected]

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Dec 22, 2016

Complaint marked as Resolved

Tikona Digital Networks customer support has been notified about the posted complaint.

Verified Support

Nov 15, 2016

Tikona Digital Networks Customer Care's response Dear Mr. Sadiwal,

Greetings from Tikona.

We would like to inform you that resolution of your complaint is in process and once the issue gets resolved will update you accordingly.

Regards,
Tikona Care

Verified Support

Nov 21, 2016

Tikona Digital Networks Customer Care's response Dear Mr. Sadiwal,

Greeting from Tikona.

We have investigated your waiver request; we regret to inform that there is no waiver applicable in your account for the disputed period.

Regards,
Tikona Care