Tikona — Threat call from Tikona advocate | |||
Dear Sir I have discontinued my Broadband Service on March 2015 and received full and final settlement email saying that payable amount = 0. I have also returned the CPE device, cables etc to your representative (Aadi Associates). I have attached few supporting documents herewith. However, I am still getting Invoices at the end of every month. I have contacted to Tikona Customer Care many times and they told me that they will stop generating invoices but no avail. On 22nd June 2015, I have got a call from Mr. Dipesh (Advocate) (Mob number: [protected] ). He told me that I have some amount due with Tikona and he is going to file a case against me in Tis Hazari Court Delhi. He also shared me a case id: [protected]. Today again I have received a call from different mobile ([protected]) number regarding same matter. Kindly help resolve. Thanks & Regards Supriyo Mukherjee Tikona User ID: [protected] Tikona Account no:[protected] Mobile: +91-[protected] Was this information helpful? | |||
Tikona Digital Networks customer support has been notified about the posted complaint. | |||
2 Comments | |||
Comments
Dear Mr. Mukherjee,
Greetings from Tikona.
With regards to your concern, we confirm that your Tikona service has been terminated.
Post full and final calculation, we confirm that there are no dues pending on your account and no refund is applicable.
For any further issues/queries, please contact us on our toll free number[protected] or you can reach us at forum.tikona.in
Regards,
Tikona Care
Greetings from Tikona.
With regards to your concern, we confirm that your Tikona service has been terminated.
Post full and final calculation, we confirm that there are no dues pending on your account and no refund is applicable.
For any further issues/queries, please contact us on our toll free number[protected] or you can reach us at forum.tikona.in
Regards,
Tikona Care
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Greetings from Tikona.
Please be assured that your concern listed Jun 28, 2015 has been noted and our team is working on addressing the same.
Regards,
Tikona Care