[Resolved] Tikona — threatening about court case | |||
I was a customer of tikona broadband internet service. My customer id is ([[protected]]). I have used tikona for almost 01 year (Until 10 august 2017) and i found service of tikona very bad. I stoped using that service, from 16 th august2017 onward and asked tikona person to disconnect the service. I paid all the balance amount on 12th august but after some time. Now i multiple calls and messages from tikona to pay the a bill of rs 1500 as final settelment amount. I explain the details and asked to close this issue again. But the harassment from tikona continues. Within last 3 days i got multiple threatening call from unknown person called themselves as lawyer from tees hazari court and sometimes civil department. I request the concerned authority to take proper action against this kind of frauds Was this information helpful? | |||
Jun 26, 2018 Complaint marked as Resolved Tikona Digital Networks customer support has been notified about the posted complaint. Verified Support May 14, 2018 Tikona Digital Networks Customer Care's response Dear Subscriber, Greeting from Tikona, We have checked and found your account has been terminated as per your request. We have escalated the case to our concerned team to calculate full and final settlement amount, post confirmation received we will update you accordingly. Regards, Tikona Care. Verified Support May 26, 2018 Tikona Digital Networks Customer Care's response Dear Subscriber, Greetings from Tikona, We have checked and found your account is terminated as per your request. As full and final is concluded, we request you to make payment of Rs 1500.00 /- at the earliest. For any further issues/queries, you can contact us on[protected] or you can reach us at forum.tikona.in Regards, Tikona Care. | |||
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+91 22 6119 1700 [Non Technical Queries]
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'Corpora', Office 3A, 3rd Floor, LBS Marg, Bhandup (West), Mumbai, Maharashtra, India - 400078
The Tikona hasn't responded to my mail also they haven't sent their person to collect the device. Instead of taking their Devic back They are continuing to threatening about the Court case and claiming the settlement amount.
My Last mail that sent to them on 27 May 2018 (to which they haven't responded yet) is below here.