Tikona — Threatening call from +[protected]

Address:Bangalore, Karnataka, 560085

I had a Tikona broadband connection in Bangalore (account id [protected]). The services were very poor.In spite of me requesting Tikona to disconnect the connection, they continued to persuade me to stay back for more than a month and finally they deactivated my account.

Today I got a call from +[protected]. The person told that he is from Delhi court, i have Rs. 199 due for tikona, if I dont make the payment he would send a warrant in 2 days and I will have to go to delhi and pay Rs. 58000/-.

I understand this may be a hoax, however, request you to look into this matter.

Thanks
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Tikona Digital Networks customer support has been notified about the posted complaint.
Mar 02, 2016
Updated by Venky1972
When I Stated "persuade me to stay back for more than a month", I meant to say Tikona did not disconnect the connection, however, I had already stopped using Tikona services.

Hope this clarifies
Complaint comments 

Comments

Dear Subscriber,

Greetings from Tikona.

Please be assured that your concern listed Dec 15, 2015 has been noted and our team is working on addressing the same.

Regards,
Tikona Care
Dear Subscriber,

Greetings from Tikona.

With regards to your concern, we confirm that your Tikona service has been terminated.

Post full and final calculation, you are liable to pay outstanding amount of Rs. 1, 098.72/- .

To make online payment follow the link: http://tikona.in/for-home/customer-support/tikona-care/quick-bill-pay/

For any further issues/queries, you can contact us on our toll free number[protected] or you can reach us at forum.tikona.in

Regards,
Tikona Care

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