[Resolved] Tikona — threatening call - payment not made

priyanka dutonde

from Noida, Uttar Pradesh

Address:

411014

This is regarding the complaint with the due amount we are not paying. We requested customer care to change the plan from 3 months to 1 month, but the bill was generated for 3 months. We paid for only one month as we were planning to shift to a new location. Attaching payment screenshot for the same.

We also requested a connection discontinuation request on 15th may (Attached screenshot), but they didn't. Now i am receiving threatening calls from tikona to pay the remaining amount forcefully (Which we never used).

Kindly provide assistance on same.

+2 photos

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Nov 16, 2019

Complaint marked as Resolved

Tikona Digital Networks customer support has been notified about the posted complaint.

Verified Support

Oct 14, 2019

Tikona Digital Networks Customer Care's response Dear Subscriber,

Greetings from Tikona.

We are sorry for the inconvenience caused. We request you to share your complain on forum.tikona.in. We assure a quick resolution.

Regards,
Tikona Care.