[Resolved] Tikona — Threatening calls after settlement | |||
This is a system generated Email, please do not reply to this mail. Kindly refer to the customer care details provided in the mail below. Dear Mr. LAKSHMANA BABU CHIMATA, As per your request for termination of Tikona broadband User ID [protected], registered against your name, your service has been terminated. Mentioned below are the Full and Final Settlement details for your Account no.[protected]: Amount Payable : Rs.0/- Non - Usage Period : 0 Waiver for Non-Usage Period : Rs.0/- Balance Amount Payable : Rs.0/- In case you have not returned the CPE, please note on account of service discontinuation, you shall compulsorily return all the modems in working condition. In the event of not being able to deliver the modem to the company, for reasons attributable to your action/account, the modems would be assumed to be permanently undeliverable to any person including the company. In such an event, including a case where the modems are delivered by the subscriber in non-working conditions, the company would charge the subscriber 1500 per modem not returned or returned in non-working conditions towards penalty/damages for breach of the terms of service. This is applicable for all plans. We request you to surrender the CPE at the earliest failure to which you may receive legal calls for payment & device recovery. Ignore if CPE is already surrendered. Also note if you will not receive any call for CPE collection then kindly contact on [protected]/[protected] to Aadi Associates:-Roopa / Gopinath In case you have any query please feel free to contact us on toll free number[protected] or you can also write to us [protected]@tikona.in. Regards, Customer Care Tikona Digital Networks This is the mail I got on APR 15 and I got a call from somebody from Delhi court threatening that If I wont pay I will be not be entertained for any government jobs. He gave me a number saying that call him and settle the stuff, as a consumer do I need to call them and ask what should be done. Was this information helpful? | |||
Aug 14, 2020 Complaint marked as Resolved Tikona Digital Networks customer support has been notified about the posted complaint. | |||
2 Comments | |||
Comments
Dear Mr. Chimata,
Greetings from Tikona.
With regards to your concern, we have checked and found that your account has been terminated and the devices have been recovered from your premises.
Post full and final calculation, we confirm that there are no dues pending on your account and no refund is applicable.
For any further issues/queries, you can contact us on our toll free number[protected] or you can reach us at forum.tikona.in
Regards,
Tikona Care
Greetings from Tikona.
With regards to your concern, we have checked and found that your account has been terminated and the devices have been recovered from your premises.
Post full and final calculation, we confirm that there are no dues pending on your account and no refund is applicable.
For any further issues/queries, you can contact us on our toll free number[protected] or you can reach us at forum.tikona.in
Regards,
Tikona Care
68%
Complaints
5782
Pending
994
Resolved
3611
+91 22 6119 1700 [Non Technical Queries]
+91 22 4062 9629 [Tech Support]
'Corpora', Office 3A, 3rd Floor, LBS Marg, Bhandup (West), Mumbai, Maharashtra, India - 400078
Greetings from Tikona.
Please be assured that your concern listed Oct 6, 2014 has been noted and our team is working on addressing the same.
Regards,
Tikona Care