Tikona — Threatening calls

Address:	Chennai, Tamil Nadu
Website:	www.tikona.in

My tikona user id is [protected]. I have raised for disconnection from July 2015 to Aug 2015 but they did not disconnect my broadband connection keep on call me trying to convince and they was not resolved my broadband issue. I several times requested them to disconnect the broadband connection. Finally I received Confirmation Mail from ticona on August 29 2015 (Termination of Services for Tikona Wi-Bro Account[protected] – Confirmation Mail- [protected]). Moreover on the call I asked the customer care person asked about settlement, one of them told me clearly You need not to pay and you can use the Broadband connection until 15 August 2015. Because I already paid earlier. After that I did not use tikona connection.

After that 08 October 2015, I am getting threatening calls from [protected] saying Tikona has filed case against me and to pay 3300 rupees within 1 hour or else you have to Pay in Delhi court 30, 000.

Without any intimation of sending email about billing details and they are forcing me to pay an amount and I'm unable to contact tikona toll-free number from my registered toll-free number its diverted & it will disconnect however if I try to contact in alternate number we can reach the ticona toll free number and I have a proof of Disconnection email.

This is really frustrating, integrity and harassment issue.
Kindly take action.
Attached Full and final settlement mail.