[Resolved] Tikona — threatening calls from advocate neha sharma

[Resolved] Tikona — threatening calls from advocate neha sharma

R Ranjicoc from Mamallapuram, Tamil Nadu

Today[protected] got call from advocate neha sharma and threatening me to pay due amount within half an hour or case will be filed,, it is so humiliating I already raised disconnection for tikona,, but still from you side its not done,, I read most of the forum saying same complaints,, please disconnect from your side and provide the status asap. Regards Ranjith Was this information helpful? No (0) Yes (0)
May 8, 2018 Complaint marked as Resolved Tikona Digital Networks customer support has been notified about the posted complaint. Verified Support Mar 25, 2018 Tikona Digital Networks Customer Care's response Dear Subscriber, Greeting from Tikona, We have checked and found that your account is Suspended due to non payment. Now your current outstanding is Rs. 1, 641.30, request you to clear it to avoid the late payment charges. Further with regards to your concern, we will not be able to process termination request on the basis of your post received on this Forum due to validation purpose. We request you to send us an email to [protected]@tikona.in from your registered email id or you can call our Customercare from your registered mobile number to raise a request for termination. For any further issues/queries, you can contact us on[protected] or you can reach us at forum.tikona.in Regards, Tikona Care. Mar 25, 2018 Updated by Ranjicoc This is not the first time you are receiving these sort of complaints, , for your threat and humiliation call, , ur team is not accepting.. May i know why? Today morning I spoken to tikona customer care they are charging for my dues, , but I already raised for disconnection, , still now ur team not disconnecting the connection and asking me money is there any valid point in your answer.. I am not using single data counter from your side Please check asap and disconnect my connection Mar 26, 2018 Updated by Ranjicoc I asked customer team to send mail with due amount with statement as - after paying due amount the connection will be disconnected.. But they only specified due amount, , i need confirmation from your side after paying due amount my connection need to be closed.. May I know, , I raised for disconnection in 2017, , still my connection not got disconnected and adding me amount, , is there any valid answer from your side Verified Support Apr 04, 2018 Tikona Digital Networks Customer Care's response Dear Subscriber, Greetings from Tikona, We have checked and found your account has been terminated as per you request. As Full & Final Settlement has been concluded no dues are pending for your account. For any further issues/queries, you can contact us on[protected] or you can reach us at forum.tikona.in Regards, Tikona Care.
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Ranjicoc

from Mamallapuram, Tamil Nadu

This is not the first time you are receiving these sort of complaints, , for your threat and humiliation call, , ur team is not accepting.. May i know why?

Today morning I spoken to tikona customer care they are charging for my dues, , but I already raised for disconnection, , still now ur team not disconnecting the connection and asking me money is there any valid point in your answer..

I am not using single data counter from your side

Please check asap and disconnect my connection

Tikona Digital Networks Customer Care's response, Apr 4, 2018

Verified Support

Dear Subscriber,

Greetings from Tikona,

We have checked and found your account has been terminated as per you request.

As Full & Final Settlement has been concluded no dues are pending for your account.

For any further issues/queries, you can contact us on 1-860-3000-3434 or you can reach us at forum.tikona.in

Regards,
Tikona Care.