Tikona — Threatening Calls from Some advocate | |||
My Account No. is [protected]. I moved to another city and I requested 'Tikona' to disconnect my internet connection. And then I got the call from their advocate to pay the dues. I paid the dues hoping that now this time, my internet connection will get terminated. Then they said I would have to return the device or else I would have to pay Rs. 1500/- as fine and I told them as I have no access to my old home, I would gladly pay Rs. 1500/- and finally get rid of their service. And for that, I paid all my dues first (even though I wasn't using their internet connection for two months, I paid the bill for those 2 months). Then I got the mail about the termination of my connection. But even after that mail, I once again got monthly bill. Then after several calls, I was told that they would contact me regarding the termination of the connection but I received no such call. Then again, today (12-Aug-2015), I got the call from their advocate (for the second time) saying that you have dues of Approx. Rs. 3500/- and that too in threatening language. Do something about my account, I already paid the dues before and I am still ready to pay the fine for device. Complete this procedure and let me get rid of your service once and for all. Was this information helpful? | |||
Tikona Digital Networks customer support has been notified about the posted complaint. | |||
2 Comments | |||
Comments
Dear Mr. Badgire,
Greetings from Tikona.
With regards to your concern, we confirm your Tikona service has been terminated.
Post full and final calculation, you are liable to pay outstanding amount of Rs. 1679.93/- .
To make online payment follow the link: http://tikona.in/for-home/customer-support/tikona-care/quick-bill-pay/
For any further issues/queries, you can contact us on our toll free number[protected] or you can reach us at forum.tikona.in
Regards,
Tikona Care
Greetings from Tikona.
With regards to your concern, we confirm your Tikona service has been terminated.
Post full and final calculation, you are liable to pay outstanding amount of Rs. 1679.93/- .
To make online payment follow the link: http://tikona.in/for-home/customer-support/tikona-care/quick-bill-pay/
For any further issues/queries, you can contact us on our toll free number[protected] or you can reach us at forum.tikona.in
Regards,
Tikona Care
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'Corpora', Office 3A, 3rd Floor, LBS Marg, Bhandup (West), Mumbai, Maharashtra, India - 400078
Greetings from Tikona.
Please be assured that your concern listed Aug 12, 2015 has been noted and our team is working on addressing the same.
Regards,
Tikona Care