[Resolved] Tikona — Threatening calls from tikona from this mobile no->[protected]

Samplealert

from Delhi, Delhi

Address:

600024

My uid-[protected]. I have closed the connection from tikona year back. But till date you guys have generated bill. Today i got a call from the no:[protected] and they said we are going to register a case against you, if your not going to pay the bill amount of 2750/- within 10 mins in delhi high court. This is a ridiculous thing from tikona. Asking to pay the amount for unused thing.

I wish to disconnect tikona internet connection with immediate effect and don't want any further bill generated and any calls form you guys.
Thanks

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May 9, 2017

Complaint marked as Resolved

Tikona Digital Networks customer support has been notified about the posted complaint.

Verified Support

Mar 17, 2017

Tikona Digital Networks Customer Care's response Dear Subscriber,

Greetings from Tikona.

We have checked and found that your account has been terminated as per your request.

Post devices recovered from your premises, full and final settlement amount will be concluded.

Regards,
Tikona Care.

Verified Support

Mar 22, 2017

Tikona Digital Networks Customer Care's response Dear Subscriber,

Greetings from Tikona,

We have checked and found your account is terminated as per your request.

As full and final is concluded, we request you to make payment of Rs.1, 147.52/- at the earliest.

For any further issues/queries, you can contact us on[protected] or you can reach us at forum.tikona.in

Regards,
Tikona Care

Apr 18, 2017

Updated by Samplealert Hi Tikona,

For your information, I have done my final consumed payment amount to you guys already and disconnected the connection. But again you have come up with some payment of Rs, 1, 147.52. How come it's possible that, your are generating bill for unused thing. I hand over the device and done payment everything and not used even 1 MB of data after closing my connection. Getting calls daily and saying have to pay this much etc. How come?