[Resolved]  Tikona — Threatening email and phone calls

Address:	400078
Website:	www.tikona.in

HI,
I was with Tikona somewhere till mid-2014. and my Billing Account Number[protected]. After having numerous problems with disconnection and slow speed from Tikona, They refused to compensate. Every other day, they kept saying their servers are down and it will be available after 24 hrs. without any proper service, they still charged the full amount and while we were in between of compensation discussion. They removed and cut their internet cables of their WIFI router from the premises, without speaking to me. I had to finally disconnect my internet. Their technicians collected their device later from the house. I had a higher plan and always had been paying to them without any problems.

Few months later someone name Gupta from Delhi Hazari court contacted me over the phone in 2015. Stating the case has been filed and I'm supposed to make the payment within 2 hours of 1646 or they I'll be summoned to Delhi court. He kept threatening me, I told him what happened but he never bothered to listen. There was no formal written notice. They kept calling for 2 months and then they kept sending messages to my phone about the payment. I had already paid the deposit and was on prepaid plan. Also they never succeeded to provide a proper service.

Today they have sent a threating email to me, To make the payment within seven days or they will put a legal case against me. I never Thought Tikona broadband will harass their customers even though, they never provided any good service or compensated for it.