[Resolved] Tikona — Threatening to bill pay service id [protected] | |||||
Threatening for bill to pay | Service ID – [protected] Took broadband service from tikona in 2015. No internet service was given and received properly. I compliant many times to the customer care but they wont respond me properly and for next month bill they called me correctly and ask me to pay bill to continue your service i told that i am not interested in your service so please disconnect your network they said ok sir we ll proceed as per your request after that they wont make me a call..then after two months later one guy called me from Mumbai and asked me to make your due amount. I told him clearly that i already give disconnect request to your company and i need refund from your side for my previous month coz i din't get proper net connectivity & proper response from customer care again he told i ll check and clear your problem as soon as possible after that for some days they won't make me call after long gap one person called me from this number [protected] mohit and told me that he is lawyer and would issue a summon regarding by bill payments and threatening me to pay. Please don't use tikona broadband service it's fraud company. Was this information helpful? | |||||
Nov 29, 2016 Complaint marked as Resolved Tikona Digital Networks customer support has been notified about the posted complaint. Verified Support Oct 03, 2016 Tikona Digital Networks Customer Care's response Dear Mr. Yadav, Greetings from Tikona. With regards to your concern, we have checked and found that your account has been suspended due to non payment. As per our system you are liable to make the payment of Rs. 2, 830.83/- We request you to clear the same to avoid payment reminders. Please click on below link for making online payment: http://tikona.in/for-home/customer-support/tikona-care/quick-bill-pay For any further issues/queries, you can contact us on our Customercare number[protected]. Regards, Tikona Care Verified Support Oct 28, 2016 Tikona Digital Networks Customer Care's response Dear Subscriber, Greetings from Tikona. We would like to inform you that we have addressed your service disconnection request and on the basis of your request we have stopped charging you rentals for the service. If you wish you may still use the services anytime in future, you will be charged 5 Paisa / MB (excluding tax) with speed up to 4Mbps. For any further issues/queries, you can contact us on[protected] or you can reach us at forum.tikona.in Regards, Tikona Care | |||||
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