Tikona — tikona a poor braodband provider- gives false assurances and cheats

Address:Gurgaon, Haryana

Tikona broadband User ID [protected], I subscribed to TIKONA Band based on their assurances of a new cable technology and high speed internet at low speeds. Please don't fall for the trap. For almost half the month the internet connection will be dead. when you call up the customer care they'll tell that some repair work is going on in your area. Don't know how long the repair work is going to continue but since we are paying in advance, they are taking us for a ride. i asked for refund of my tikona 6 months plan, but tikona told me that will get extension of 3 months FREE FOR ALL THE ISSUES FACED WITH TIKONA... Tikona has cheated me, as I took a 3000/- RS network.Now it has become my daily hobby to call up customer care and abuse them on phone.I am sure with so many complaints and abuses.these TIKONA people will leave Tikona company and they will have to shut off their operations in India. In this section, I just saw more than 81% of people abusing and defaming TIKONA services and broadband, so Tikona rating should be one star. I am shocked to see a average rating of Request Mouthshut Team to please correct the same and check why this information is coming. Also, I request Mouthshut to introduce a 0 Star or junk kind of rating to TIKONA I have written so many reviews about products and services.Tikona is worst of them. I simply do not get any network signals at home.. I ASK tikona (only if services have improved in my area ) to provide me 3 months extension now, and is the tikona provides good service, i will continue with tikona...
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Dear Amit,

Greetings from Tikona.

Please be assured that your concern listed Jun 22, 2015 has been noted and our team is working on addressing the same.

Regards,
Tikona Care
Dear Mrs. Ahuja,

Greetings from Tikona.

With regards to your concern, we confirm that your Tikona service has been terminated.

Post full and final calculation, you are liable to pay outstanding amount of Rs. 1385.24/- .

To make online payment follow the link: http://tikona.in/for-home/customer-support/tikona-care/quick-bill-pay/

For any further issues/queries, please contact us on our toll free number[protected] or you can reach us at forum.tikona.in

Regards,
Tikona Care

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