[Resolved] Tikona — tikona advocate threatening calls from raghubeer saha | |
Con[protected] I gave a chance to Tikona to improve their services, multiple times engineer use to come in a day and still the issue never used to get resolved, all consumers in our area have same complaint. I have called the customer care and confirmed to disconnect the service which should be available in their records. They claim 2 months bill due is pending from which I must have used hardly 10 days that also with multiple issues. Today I got a call from their lawyer Ragubeer saha regarding court summon and will have to pay 50000 as due to the company. I was using their services for office work which was always unsuccessful due to disconnection. I trusted the company and gave them a chance to improve the services. I used to call the company on their chargeable cust care no "n" no. of times who is going to reimburse that. I didn't expect this kind of service and on top of that threatening calls from advocate to pay months due. Was this information helpful? | |
Apr 25, 2018 Complaint marked as Resolved Tikona Digital Networks customer support has been notified about the posted complaint. Verified Support Mar 16, 2018 Tikona Digital Networks Customer Care's response Dear Subscriber, Greeting from Tikona, We have checked and found your account has been terminated as per your request. We have escalated the case to our concerned team to calculate full and final settlement amount, post confirmation received we will update you accordingly. Regards, Tikona Care. Verified Support Mar 20, 2018 Tikona Digital Networks Customer Care's response Dear Subscriber, Greetings from Tikona, We have checked and found your account is terminated as per your request. As full and final is concluded, we request you to make payment of Rs 1, 414.10/- at the earliest. For any further issues/queries, you can contact us on[protected] or you can reach us at forum.tikona.in Regards, Tikona Care. | |
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