[Resolved] Tikona — tikona - bad service

Kailash peswani1

Address:	390001
Website:	www.tikona.in

Dear
We are requested to tikona for disconnect broadband of no - [protected] which is we are using since 2 year in baroda gujarat in my name kailash peswani and now we are requesting them to disconnect due shifting in other city.

For disconnect we emailed them last three weeks before but still they didnt send anybody to remove their instruments.

Everytime they are sending email that they are working on that.
How many days, months or year they will take please clarify better.

Really tired i will advise all useres please dont use tikona broadband service is poor and time of disconnect you will get big problem.
They will promise you everything but time of service they never consider you like client
Poorr service really bad service

Regards
Kailash
[protected]

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Nov 24, 2017

Complaint marked as Resolved

Tikona Digital Networks customer support has been notified about the posted complaint.

Verified Support

Oct 13, 2017

Tikona Digital Networks Customer Care's response Dear Mr. Peshwani,

Greetings from Tikona.

We would like to inform you that resolution of your complaint is in process and once the issue gets resolved will update you accordingly.

Regards,
Tikona Care.

Verified Support

Oct 19, 2017

Tikona Digital Networks Customer Care's response Dear Mr. Peshwani,

Greetings from Tikona,

We have checked and found your account has been terminated as per you request.

As Full & Final Settlement has been concluded no dues are pending for your account.

For any further issues/queries, you can contact us on[protected] or you can reach us at forum.tikona.in

Regards,
Tikona Care.