[Resolved] Tikona — tikona broadband

Jagadeesh lakshmanan

from Chennai, Tamil Nadu

Address:	600081
Website:	Tikona Broadband

Hi i am using tikona broadband ADBBM10M799 in this plan on first 2 months i got good speed like 6mb speed after that i dint get speed as i complained tikona for so long and they say there is no issue i my line but still i get very slow speed for this i pay 1099rs they give me monthly usage of 160gbs but at this slow speed how can i use that much gbs this is fraud and no good customer care service when i ask for technician to check my issue they send no one says no issue in my line...

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Apr 2, 2018

Complaint marked as Resolved

Tikona Digital Networks customer support has been notified about the posted complaint.

Verified Support

Feb 15, 2018

Tikona Digital Networks Customer Care's response Dear Subscriber,

Greetings from Tikona.

We would like to inform you that resolution of your technical complaint is in process and once the issue gets resolved will update you accordingly.

Regards,
Tikona Care.

Verified Support

Mar 01, 2018

Tikona Digital Networks Customer Care's response Dear Subscriber,

Greetings from Tikona.

As per confirmation received from our Network Team, currently we have ensured the best possible solution for the concern raised by you.

Our team is constantly working towards improving the connectivity at your end, this process might require some more time. While this process is ongoing, you will still be able to use our service daily and may face intermittent issues sometimes.

For any further issues/queries, you can contact us on[protected] or you can reach us at forum.tikona.in

Regards,
Tikona Care.