[Resolved]  Tikona — tikona broadband

Address:

560061

I had 3 connections
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I am receiving threating calls from representative of tikona claiming to be lawyers and if i do not pay rs. 1500, a criminal/civil case will be filed within half an hour in delhi court, and i have to personally appear engaging a lawyer spending lakhs of rupees instead of paying up a partly sum of rs. 1500.
I am getting threatening call to file cases against me citing some section in ipc and file case in delhi, whereas the connection is provided in bangalore. I had represented that there is no money due at all, and infact, some amount is payable from tikona, they use threatening and abusive language and file case against me immediately if i do not pay up in half an hour.
No notice has been served, and i am not given an opportunity to be heard. Tikona has administrative or operations are done from bangalore office. The equipments, wires were provided and installed through bangalore office. The application was also done at bangalore office and payments are made through bangalore office or collected by agents/representative from bangalore office.
Tikona is misusing court machinery, engaging fraudulent means, and threating, coercing to make collection.
The above connection was very bad, and it was not reliable. It was not stable, when it was up, it was good, but it was down most of the time, and hence not suited for educational, business, ecommerce type of transaction like net banking, etc. It was most used `for entertainment purpose. Hence i requested during january through email for complete termination of the services. Every time you send an email request, they do not send a specific reply, but a generic response that somebody will get in touch and resolve the issue. A representative will come on phone, try to sell some services, or offer to reduce the bill, or put me on to lower plan. I had consistently requested for complete disconnection/termination of the services, and paid amounts for couple of months also. There are so many wires which belong to others and i did not want to terminate or pull off the wires, and i had consistently requested through so many emails for removal of wires. It is evident they do not want a business to go away, retain the billing cycle, and once the amount becomes due issue threats, and harass using some people in new delhi. My service are provided through series o[censored]sage of hardware through installation of wires, equipment from bangalore office. Tikona has offices in bangalore and bangalore office representative had contacted. The complaints are physically attended from bangalore, bill collection is done from bangalore. Using civil court as jurisdiction may be bad in law, and may give me raise to file contempt of court proceeding against tikona, and i want help in this regard.
What started as recovery of excess money paid by me, has now turned to be exactly opposite since non responding of my complaints by tikona, and their unilateral actions. Please help