[Resolved]  Tikona — Tikona broadband - harassing calls to clear bills though nothing due & connection closed long back

Address:Pune, Maharashtra, 411028
Website:tikona.in

I had taken Tikona Broadband connection ID [protected]. But due to bad network and services, I had disconnected the connection and all the dues were cleared.

Tikona Broadband representative came and taken away the CPE devices and cables.
Even though after clearing the dues, they had sent a bill and a person called me and said he is from legal department from Delhi and bill is pending for the dues. I did not check and thought must be dues and paid the bill but later I realized it was a fake bill which I had paid and I have not used any services for this bill.

Now, today again I received a message and a call from the No: [protected] and the lady said that you have bill due of amount Rs 1703.8
She said she is from the legal department.
Seems, I am being harass by Tikona folks. I will register an FIR, if I get any such calls again.

Tikona Team, request you to stop harassing people for the fake bills and STOP threatening.
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Dec 24, 2016
Complaint marked as Resolved 
Tikona Digital Networks customer support has been notified about the posted complaint.
Verified Support
Oct 30, 2016
Tikona Digital Networks Customer Care's response
Dear Mr. Anand,
Greeting from Tikona,

We have checked and found your account has been terminated as per your request.

We have escalated the case to our concerned team to calculate full and final settlement amount, post confirmation received we will update you accordingly.

Regards,
Tikona Care
Verified Support
Nov 21, 2016
Tikona Digital Networks Customer Care's response
Dear Mr. Anand,
Greetings from Tikona,
We have checked and found your account has been terminated as per you request.
As Full & Final Settlement has been concluded no dues are pending for your account.
For any further issues/queries, you can contact us on[protected] or you can reach us at forum.tikona.in

Regards,
Tikona Care.
Complaint comments 

Comments

First mail details to

[protected]@tikona.in

By govt rules, every tele organisation need to have this.

Then register complaint again them online with department of telecommunication

Http://pgportal.gov.in

User your mobile recorder to record calls and keep them handy as evidence.

Ask compensation for mental torture and harassment

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